How are you measuring the quality of your product management? Is it: How accurately you adhere to Scrum? How close your velocity matches your SLO? The number of bugs fixed in this sprint? None. of. this. matters. A surface level review of these metrics would seem to matter to folks desperate to boast about their Agile compliance, while failing to remember the first edict of the manifesto : Individuals and interactions over processes and tools A recent tweet reminded of this: Wow! I reported a unicode issue affecting URLs to 2 different commercial software companies. One responded in 4 days indicating it'll be fixed in a yet-to-be released new version (which requires more $$$); the other provided a working patch in less than 3 hours. — James Moberg (@gamesover) June 18, 2019 While I can't comment on what specific bottleneck is separating these two companies, I understand (all too well) the side-effect of throwing everything into a Scrum bucket. Af...